A personalized spa concept encompasses the projects: targeted clientele, marketing, staff recruitment, maximized retail sales, and training, plus the set-up of all programs and operations.

- Overall planning, budgeting, design and tendering

- Technical planning

- Realization of the interior design concept

- Project controlling and management

- Staff recruitment and training programs

- Development of "Quality Standards" and "Brand Development"

- Formulate marketing plan, advertising and public relations

- Develop spa training manuals